Earth's Little Secret
Subscribe & Save
- Exclusive Subscriber only offers
- Delivered every 30 day's so you don't forget
- Money back guarantee
- Easy to modify, skip or cancel
Frequently Asked Questions
Q:How does my subscription work?
A: It's simple! First, pick which product you would like to purchase. Then, under the one-time purchase, choose "Subscribe and Save". This is a 30-day subscription of your favorite products.
Q: If I sign up for a subsription, will it auto renew?
A: Yes, your subscription will auto renew every 30 days. You can modify your products, change the date of your next order or skip your order, or cancel your subscription.Just log into your account and click 'My subscription to view your subscription dashboard.
Q: Will I be charged before my subscription cancels?
A: No, You can cancel your subscription free of charge. Reccuring orders are processed on the day of the month you first purchased adn subscribed. Just log into my account and click 'My Subscriptions' then select the subscription you would like to update. the option to "Cancel Subscription" is if you have any trouble at all please call 1-844-807-0245 or email Care@thekarenproject.ca
Q: Are all your products subscriptions?
A: No, We understand that subscriptions are not for everyone. Right above the subription option is a one time purchase option for every product.
Q: When will I be charged?
A: Your card is charged when the order is set to be processed. This is 30 days from your original order. Your order will then ship and tracking is provided if you choose the expidited option.
Q: How can I track my order?
A: You will receive a tracking number via email once your order has shipped. You can use this tracking number to track your package on the carrier's website.